Consultancy
For years, the role of the medical laboratories has been strongly influenced by economic and new technological pressures. Essentially, laboratories influence the effectiveness of patient management in relation to clinical outcome, even though they are minor players on the healthcare market with regards to budgets. The importance and positive impact of laboratory medicine will only be maximised by adding full value to laboratory tests – and thereby reflecting their possible effectiveness in influencing patient management and related clinical outcomes.
All medical disciplines require individual laboratory testing and support for fast and efficient diagnoses and therapy monitoring. For this reason, laboratories must have broad knowledge and a good overview of the latest technology if they are to address the full spectrum of activities with the benefits and the economic impact that laboratory medicine can provide to clinicians, or the healthcare system as a whole.
Recently, many new diagnostic techniques and laboratory tests have been introduced thanks to both research into the fundamental pathogenesis of diseases and the development of new methods. Yet ongoing limitations of healthcare budgets underpinned by growing demands on daily laboratory routine have to be addressed to the laboratory management.
Sysmex understands the bigger picture. As such, we approach laboratory solutions from a holistic perspective. Our individual consultancy services align clinical demands to existing pathologies using the latest technology in a consistent manner. The aim is a 24/7 optimised workflow from sample entry to sample archiving, including professional result management. This lets you focus on real pathologies and provides the freedom necessary for your laboratory to fulfil your daily tasks.
There are five main areas of focus in the consultancy process.
Analysing your current situation
In daily laboratory routine, there is generally no room for comparing the analytical capability of the current equipment with the real needs of the individual pathologies. This is performed once when faced by a replacement, but not continuously during the whole product life cycle. This may be required by the wards, however.
Defining your demands
Don’t limit your demands at this stage by taking the budget, space, required man power or other limitations into account. Dreaming is allowed in this stage and mostly the initiator of a change request. It is our responsibility to synchronise your needs with the possibilities. We will develop the concept according to your individual demands, priorities and feasible options.
Synchronising processes
The laboratory workflow has to fulfil various approaches according to the needs of different sample materials linked to the dedicated work area. The process advantage for one sample material can mean a huge disadvantage for another one. The challenge of consultancy is to consider the most efficient/ economical way for each sample material taking the whole process into account in a synchronised, constant manner.
Accompanying the change process
Providing a concept is a huge step, of course. But we guide you through the whole change process to ensure daily laboratory routine at any time, 24/7. We will support you in managing the inevitable bottleneck during the implementation phase and assist with concept readjustments if necessary.
Observing the outcome
After implementation, continuous monitoring is required to ensure the TAT and your support level match your original demands. To ensure you identify changes in the pathologies at an early state to support the clinicians continuously on the highest possible level and so create value for laboratory testing.
